A Guide To Claiming For An Accident In A Shop
By Stephen Moreau. Last Updated 1st November 2024. This guide is about claiming for an accident in a shop. There are many situations in which you could suffer an accident that is not your fault, and subsequently have the right to make a claim for compensation against the business or the person whose negligence caused the accident to happen. However, in order to hold a valid claim firstly, the person or organisation you hold responsible must have owed you a duty of care. Secondly, this duty must be in breach due to negligent actions or inactions. And thirdly, an injury or illness must have happened as a direct consequence of the negligence.
If you have an avoidable accident in a shop, which leads to a preventable injury you could be entitled to seek compensation. This page is a guide to such claims and how and when you could be entitled to make them. UK Law can put you in contact with our panel of solicitors to help you make such a claim.
Our team can provide you with free legal advice on making a compensation claim. In addition, they can answer any questions you might have about making a claim, and about whether or not the situation which lead to your accident could enable you to make a compensation claim.
If you want information about making a compensation claim, or if you would like more advice, then you can do any of the following:
- Putting a message and your contact details on this page.
- Placing a phone call to 020 3870 4868
Services And Information
- When Could You Make A Personal Injury Claim?
- How Could An Accident In A Shop Occur?
- How Are Compensation Payouts Calculated When Claiming For An Accident In A Shop?
- How Much Time Do You Have To Claim For An Accident In A Shop?
- Claiming For An Accident In A Shop With A No Win No Fee Solicitor
- Other Information
When Could You Make A Personal Injury Claim?
A business or individual who owns a shop owes a legal duty of care to the people working or visiting there. This duty slightly alters between the two cases as different pieces of legislation apply.
Shop Workers
Section 2 of the Health and Safety at Work etc. Act 1974 establishes the employer’s duty towards employees. They must take all measures to uphold safety and wellbeing that are reasonable and practicable. This might include:
- Carrying out risk assessments at regular intervals.
- Giving training on things like lifting or moving heavy objects.
- Keeping work spaces clear of unnecessary obstacles.
Customers And Visitors
The Occupiers’ Liability Act 1957 lays out the owner’s duty towards those using the premises who aren’t employees. Under this legislation, anyone in charge of a public space has to keep attendees reasonably safe.
You may then ask – is a store liable for a customer injury in all cases? The answer is no because a customer may cause an accident, or there might not be any fault at all.
Whether you are an employee or a customer, claiming for an accident in a shop could be possible if:
- The shop owner owed you a duty of care under the relevant legislation.
- They failed to uphold that duty.
- Their breach of duty led to an accident where you were harmed.
Call today to discuss your accident in a shop, compensation claim eligibility, and whether you have the right to start a case against a shop.
How Could An Accident In A Shop Occur?
There are numerous ways an accident in a shop could occur involving employees or shoppers. However, to be able to make a claim, you would need to prove that your injuries were caused by an accident stemming from a breached duty of care.
Examples of potential shop accidents that may lead to a claim include:
- You may slip on a spillage that was not signposted or cleaned as a customer in a shop. This could cause you to suffer a sprained ankle and wrist injury.
- You may suffer a head injury as a customer in a shop due to an overhead sign not being properly secured, causing it to fall onto you.
- An employee may suffer a back injury while carrying out a manual handling task, such as lifting a heavy box. This could potentially occur because the injured staff member wasn’t properly trained in manual handling methods.
For advice on claiming for an accident in a shop, please speak to with our advisors for free today. They could provide you with a free case assessment and may also connect you with one of the solicitors on our panel.
How Are Compensation Payouts Calculated When Claiming For An Accident In A Shop?
If negligence has caused you to be injured due to an accident in a shop, a compensation claim could be made. For instance, if you fall in a shop, you could claim if you suffered a back injury due to an unmarked spillage. However, you may wonder how much this claim could be worth?
Each claim needs to be individually assessed before an appropriate value can be settled on. Compensation can often be split into general damages and special damages. The table in this section relates to the general damages portion of your claim. General damages are awarded for the pain and suffering an injury has caused you. When legal professionals are working out how much this figure should be worth, they may use the Judicial College Guidelines (JCG).
This is a publication that includes a list of figures that correspond to various injuries that could be sustained due to negligence. These guidelines are used to assist in the process of valuation for your general damages figure.
You’ll find some example entries from the JCG in the table below. Please note that the first entry in this table is an estimated figure that is not based on the JCG.
| Injury | Description | Compensation |
|---|---|---|
| Multiple serious injuries plus special damages | Significant injuries and losses | Up to £500,000+ |
| Leg | Severe - The most serious injuries short of amputation | £117,460 to £165,860 |
| Leg | Severe - Moderate injury | £33,880 to £47,840 |
| Foot | Amputation of one foot | £102,470 to £133,810 |
| Knee | Severe (i) | £85,100 to £117,410 |
| Knee | Moderate (i) | £18,110 to £31,960 |
| Ankle | Very Severe | £61,090 to £85,070 |
| Wrist | Significant and permanent disability | £29,900 to £47,810 |
| Arm | Less Severe Injury | £23,430 to £47,810 |
| Elbow | Moderate or Minor Injury (iii) | Up to £15,370 |
What Are Special Damages?
If you’ve been injured due to an accident in a shop, compensation amounts could include special damages too. This is when you could be reimbursed for costs accrued as a result of injuries. Examples of this include:
- Loss of earnings
- Medical bills
- Damage to personal property
- Other costs
If you’ve been injured in a shop and are looking for more information on the potential value of accident in a shop compensation payouts, contact us today.
How Much Time Do You Have To Claim For An Accident In A Shop?
There is a time limit to starting a claim in most injury claim cases. This time limit is three years. This can start from either the date of the accident or from the date on which you became aware of the injuries you suffered were due to negligence.
An exception might be applied in some cases. For example, if the victim was under the age of eighteen, then their parents could have the right to make a claim in their name up until they reach the age of eighteen.
Once that person does turn 18 and if no claim has been made then they would have the three-year time limit. In other words, until their 21st birthday, in which to make a claim.
Another exception to the rule would be if the victim of the accident was considered incapable of making a claim on their own. For example, if they were left with a cognitive disability for a period, or if they were incapacitated owing to mental health problems. A litigation friend could make the claim for them. If they regained full mental capabilities and no claim had been made they then would have 3 years to make their own claim.
Claiming For An Accident In A Shop With A No Win No Fee Solicitor
In some cases, those who want to have a personal injury solicitor pursue a compensation claim for them lack the funds to pay for one upfront. However, there is a solution. If you opt for a No Win No Fee solicitor you would not be required to pay a fee upfront. This means they could start work on your case straight away. A solicitor would review your case first. this is to ensure that the case has winning merits. They do not want to waste their time or yours. If they agree to take on your case they will send you a Conditional Fee Agreement.
This type of agreement is the formal name for a No Win No Fee agreement. It should state that;
- No upfront fees for the personal injury solicitor to start your case
- Pay no fees to the personal injury solicitor while the case progresses.
- No fees to the solicitor if the case loses.
The only time fees are paid is when the case is won. This is a success fee. It is a percentage of your compensation. It is capped by law to top overcharging.
Call today to have your case assessed. If our advisors can see you have a strong case they could get you in touch with a solicitor from our expert panel.
If you want information about making a compensation claim, or if you would like more advice, then you can do any of the following:
- Putting a message and your contact details on this page.
- Placing a phone call to 020 3870 4868
Other Information
Some of the other pages on our website that you might find useful are listed below
