When we go to a beauty salon for a treatment, whether that be lash extensions or a facial, we expect to receive a high standard of care and professional service from trained staff. However, due to the lack of regulations covering training for beauty treatments specifically, negligent beauty treatment can and does occur. 

If you have unfortunately left a beauty salon suffering injuries, you could be entitled to claim compensation. The beginning of this guide looks at the beauty treatment claims eligibility criteria and when you could make a claim. 

We then look at some instances of how negligent beauty treatment could occur and what beauty treatment injuries could be suffered. 

Moreover, we list the evidence that can prove a beauty treatment claim and how compensation is calculated if a claimant is successful. 

The end of this guide examines how a No Win No Fee agreement could greatly benefit someone making a beauty treatment compensation claim. 

Our team may be able to confirm whether you are entitled to beauty treatment compensation. If you are, they can connect you to our panel of solicitors who can offer you a No Win No Fee agreement. So, contact us today at a time that suits you. We are available 24/7 for a free chat about your circumstances:

• Call 020 3870 4868. 
• Send off your details on our ‘claim online’ page. 
• Use our live chat feature to message an advisor directly. 

Jump To A Section:

1. When Could You Make Beauty Treatment Claims?
2. Types Of Beauty Treatments And Injuries
3. How Do You Prove Beauty Treatment Injuries?
4. What Could Beauty Treatment Claims Be Worth?
5. How A No Win No Fee Solicitor Could Help You Claim Compensation
6. Learn More About Beauty Salon Injury Claims

When Could You Make Beauty Treatment Claims?

The operators of beauty salons and clinics owe a duty of care to the people who use their services to ensure their health and safety. Operators should ensure that their premises and facilities are safe and that any beauty treatment or procedure that they provide is competently performed with due care to avoid causing preventable harm. 

Beauticians and beauty therapists who are self-employed also owe this duty of care, whether they work independently or they rent a space in a beauty salon. 

So, here are the beauty treatment claims eligibility criteria you must prove to be eligible for compensation:

1. You were owed a duty of care by a beautician or beauty salon. 
2. This duty was breached. For example, they failed to do a patch test on you before using hair dye. 
3. From this breach, you suffered harm.

Furthermore, certain premises providing beauty treatments will require a licence from the local authority. 

Please chat with us today to confirm whether you are eligible to claim personal injury compensation for beauty treatment negligence. 

Types Of Beauty Treatments And Injuries 

Since there are many different types of beauty treatments you could get at a beauty salon, there are many types of beauty treatment injuries that could possibly occur. Here are just a few:

• Chemical burn peels and allergic reactions. If chemicals are involved in your beauty treatment, beauticians are expected to perform a patch test to make sure that you don’t have any allergic reactions to the treatment. 
• Infections due to poor hygiene. For instance, if you are getting lip fillers but the beautician did not sterilise their equipment or uses a syringe that has already been used on another customer, you could be exposed to different types of bacteria and infections. 
• Cuts and facial scars. For instance, a hairdresser might not be paying attention to the position of their scissors whilst cutting your hair. You could possibly sue the hairdresser if they cut you and you suffer facial disfigurement from this. 

Our panel of personal injury solicitors can handle beauty treatment claims for different types of procedures, including semi-permanent makeup injuries, hair loss, botched filler injuries, eye injuries from lash lifts or eyelash extensions, waxing injuries, and more. So, please feel free to talk to us today about your specific beauty salon negligence and what harm you are suffering from.

How Do You Prove Beauty Treatment Injuries?

Here are some types of evidence which can prove that your beauty treatment injuries were caused by negligent care:

• Any video (such as CCTV) which shows the incident taking place.
• Images of the harm caused.
• A diary with notes of your symptoms. 
• Copies of your medical records that show what medical care you have received for your harm. 
• Contact details from possible witnesses to the negligent beauty treatment, such as a friend who came with you. 
• A report of complaint to the beauty salon operator. 

Evidence is very important to prove beauty treatment claims. If you wish for assistance gathering the above, a No Win No Fee solicitor from our panel could help you as a small part of their services. 

What Could Beauty Treatment Claims Be Worth?

Compensation for successful beauty treatment claims could consist of two types of damages: special and general damages. 

You are awarded compensation for the physical and psychiatric effects of your harm under general damages. As such, these factors are some that are taken into consideration to determine what the value of general damages should be:

• How severe your injury and pain is. 
• Loss of amenity.
• How long your estimated recovery time is. 

You may also be asked to undergo an independent medical assessment. The reports from this will be examined alongside the Judicial College Guidelines (JCG) to determine the value of general damages. The JCG is a publication with different guideline compensation figures for different types of physical and psychiatric harm. 

Compensation Table

We have taken some types of harm that you may suffer after negligent beauty treatment from the JCG, along with their different guideline compensation figures (the first figure is not from the JCG). However, this table is for guidance only since all beauty treatment claims are unique.

Type of injury	Severity	Guideline compensation figure	Notes
Multiple types of severe harm with special damages	Serious	Up to and above £500,000+	Compensation for sustaining more than one type of serious harm with each of their financial impacts, such as lost earnings, travel costs, and medical expenses.
Sight	Total blindness (b)	In the region of £327,940	In both eyes.
Scarring to other parts of the body	Significant burns	Likely to exceed £127,930	That cover 40% or more of the body.
Facial disfigurement	Very severe scarring (a)	£36,340 to £118,790	Where the claimant is relatively young and the psychological reaction is severe.
	Less severe scarring (b)	£21,920 to £59,090	Substantial disfigurement and a significant psychological reaction.
	Significant scarring (c)	£11,120 to £36,720	Where the scarring will be noticeable at a conversational distance and where the psychological reaction was once considerable but now minor.
Dermatitis	Of both bands (a)	£16,770 to £23,430	Cracking and soreness, where employment and domestic capability is affected.
	Of one or both hands (b)	£10,550 to £13,930	Lasting for a significant period, but where treatment will settle it.
Damage to hair	Hair loss or breakage (a)	£8.960 to £13,450	Causing embarrassment, distress, and depression.

Special Damages

You are awarded compensation for the financial losses that your harm has caused you under special damages. Negligent beauty treatment could possibly lead to financial losses such as:

• Loss of earnings from needing time off work to recover. 
• Medical expenses, like prescription costs. 
• Travel costs to go to and from medical appointments. 

Special damages help to recuperate your finances to what they were before you suffered harm from negligent beauty treatment. As such, keeping evidence is vital for this head of claim since general damages are always awarded for successful personal injury claims, but special damages aren’t. Evidence can be receipts, payslips, invoices, travel tickets, and bank statements. 

Get in touch with us to find out more about how much compensation could be given for successful beauty treatment claims. 

How A No Win No Fee Solicitor Could Help You Claim Compensation

No Win No Fee cosmetic injury solicitors from our panel could help you claim compensation if you have an eligible beauty treatment claim. They could offer to work on your case under a Conditional Fee Agreement (CFA). 

Why would you want to be represented under a CFA? Because you do not have to pay any upfront or ongoing fees for your solicitor’s services. You will also not have to pay these fees if your beauty treatment claim is unsuccessful. 

If your claim is successful, instead, your solicitor can take a success fee from your compensation. Success fees are a percentage, legally capped at 25%.

Contact Us

We can answer any questions you have regarding the beauty treatment claims process. We can give you free advice and instruct you on what to do next, depending on your situation. Please remember that our contact services are free to use and open 24/7:

• Call 020 3870 4868. 
• Send off your details on our ‘claim online’ page. 
• Use our live chat feature to message an advisor directly. 

Learn More About Beauty Salon Injury Claims

Here are some of our other guides on public place injuries:

• How to make a public liability claim after being in an accident in a public place.
• Find out what to do if there was no witness to your negligence.
• Find out whether you can sue on behalf of someone else if the person that has been injured is under 18 years old.

Alternatively, these websites might be of interest to you:

• Health and Care Act 2022 – New licensing for aesthetic practitioners completing non-surgical cosmetic procedures who operate in England.
• NHS – information about different non-surgical cosmetic procedures.
• The British Association of Aesthetic Plastic Surgeons (BAAPS) – an organisation dedicated to education and safety in aesthetic surgery.

Hopefully, our beauty treatment claims guide has helped you. If you are suffering from beauty treatment injuries, we want to help you as much as possible in potentially claiming compensation.